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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of t Bell

t Bell

June 23, 2025

5  out of  5
rating by t Bell
"Fast friendly service"
We responded:
"Thank you! I'm happy to hear you found our service fast and friendly. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Dawn McElroy

June 20, 2025

5  out of  5
rating by Dawn McElroy
"I love working with my agents at Dustin Kirkman’s office. Laney, Jo, and Mason have all been so good to me, if I ever have questions or in situations that need attention. Highly recommend."
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Cody Cottengim

June 19, 2025

5  out of  5
rating by Cody Cottengim
"Mason was very helpful! He answered all my questions and was very patient with me. He made the process so easy and painless. Thank you Mason for saving me money."
We responded:
"Thank you, Cody! I'm happy to hear Mason was able to assist you so effectively. It's wonderful that he made the process smooth and helped you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Franky Vazquez

June 18, 2025

5  out of  5
rating by Franky Vazquez
"Always a positive experience with contacting for insurance, easy to work with and make changes as needed. Jo was a big help in getting one of my vehicles added!"
We responded:
"Thank you, Franky! I'm happy to hear that your experience with us has been positive and that Jo was able to assist you. We strive to make the process as smooth as possible for you. If you need anything else, feel free to reach out!"
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Rob Junod

June 18, 2025

5  out of  5
rating by Rob Junod
"I was in a different office but moved to Dustin’s office as I live in Ozark now and Julie helped walk me through the transition and made everything so easy and smooth. Thanks again!"
We responded:
"Thank you, Rob! I'm happy to hear that Julie made your transition to our office seamless and easy. We’re grateful to have you with us in Ozark. If you need anything else, feel free to reach out!"
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Christina George

June 17, 2025

5  out of  5
rating by Christina George
"Julie was great when my car overheated and I needed a tow. She offered two options to call for assistance and searched for companies where I was stuck."
We responded:
"Thank you for your review, Christina! I'm happy to hear that Julie was able to assist you. Our team is dedicated to providing support in challenging situations, and it's great to know Julie was there for you. If you need any further assistance, feel free to reach out!"
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Jordan Harder

June 16, 2025

5  out of  5
rating by Jordan Harder
"great workers"
We responded:
"Thank you, Jordan! I'm happy to hear that you think highly of our team. We’re committed to providing excellent service every day. Let us know if there's anything else we can assist you with!"
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Izabel Howard

June 16, 2025

5  out of  5
rating by Izabel Howard
"Julie was very helpful getting my first car insured at an affordable price."
We responded:
"Thank you, Izabel! I'm happy to hear that Julie was able to assist you with insuring your first car at a great price. Our team is dedicated to providing helpful and affordable solutions. If you have any more questions or need further assistance, feel free to reach out!"
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Jessica Poindexter

June 16, 2025

5  out of  5
rating by Jessica Poindexter
"Great coverage and price with wonderful customer service!"
We responded:
"Thank you, Jessica! I'm happy to know you're satisfied with the coverage, pricing, and our customer service. We’re always here to help with any of your insurance needs!"
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Nicole Hays

June 9, 2025

5  out of  5
rating by Nicole Hays
"I called with the claim about my pick up truck at 9 o’clock this morning. They were very helpful. I got the truck to the auto body Shop quickly and they were very friendly the whole time"
We responded:
"Thank you for your review, Nicole! I'm happy to hear that our team was able to assist you promptly with your truck claim and that you found the process friendly and efficient. If you need anything else, feel free to reach out!"
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Dean Tlustos

June 6, 2025

5  out of  5
rating by Dean Tlustos
"Dustin and staff are very personable and attentive. I have used them for years and plan on continuing to do so."
We responded:
"Thank you, Dean! I'm happy to hear that you've had such a positive experience with our team. Your continued trust means a lot to us, and we're committed to providing attentive service. Let us know if there's anything else we can assist you with!"
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Jr Shook

June 4, 2025

5  out of  5
rating by Jr Shook
"When it's time to evaluate your insurance needs, I would highly recommend Mason. He did an exceptional job following up with us and meeting our expectations when we were searching for a new provider. Thanks again for all of your help!!"
We responded:
"Thank you! I'm happy to hear that Mason was able to assist you effectively and meet your expectations. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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sultan welch

June 4, 2025

5  out of  5
rating by sultan welch
"Despite having problems getting billing information from the home office the local office has been outstanding."
We responded:
"Thank you for your review, Sultan! I'm happy to hear that our local office has been able to provide you with outstanding service. I apologize for any billing information issues you've experienced. If there's anything else we can do to assist you, please let us know. We’re here to help!"
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Darren Hardecke

June 3, 2025

1  out of  5
rating by Darren Hardecke
"I have been a long time costumer and I use to have a great experience but over the last year I have had some rates and billing issues but when I call the office I dont get any help I can't even get anyone to call me back. They always say we will call you tomorrow and weeks go by I call again and they tell me the same thing and never call back. So much for customer loyalty. It's like they don't want my business. I guess I'll have to change insurance companies"
We responded:
"Thank you for your feedback, and we're truly sorry for the frustration you've experienced. As a long-time customer, your loyalty means a lot to us. We'd really appreciate the chance to make things right—please contact us so we can assist you directly."
Profile photo of Emma McDaris

Emma McDaris

June 2, 2025

5  out of  5
rating by Emma McDaris
"Buying renters insurance was so easy and made the moving process less stressful!"
We responded:
"Thank you, Emma! I'm happy to know that getting renters insurance was a breeze and helped ease your move. If you need further assistance, feel free to reach out. We're here for you!"
Profile photo of Ashley Havens

Ashley Havens

May 28, 2025

5  out of  5
rating by Ashley Havens
"Recently had to have a hail damage claim filed with our new State Farm rep and they have all been super kind and helpful. Johanna Sherman specifically helped me today and she was very polite and helpful with my questions and concerns. Great experience! Highly recommend the Dustin Kirkman State Farm crew for all your insurance needs."
We responded:
"Thank you, Ashley, for sharing your experience! I'm glad to hear that Johanna was able to assist you with your claim and address your questions and concerns. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever need further assistance, don't hesitate to reach out!"
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ryan adams

May 20, 2025

5  out of  5
rating by ryan adams
"I have been with the State Farm branch in Ozark since I started driving. The staff has always been super helpful and professional every time i have came in to make sure that i am getting the right insurance for me. It was because if this that they were my first choice for insurance now that I just brought my first home."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm happy to know that our team in Ozark has consistently provided you with helpful and professional service. It's great to be your first choice for insurance. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Emmilyne Qualls

Emmilyne Qualls

May 16, 2025

5  out of  5
rating by Emmilyne Qualls
"Julie is incredibly helpful and makes handling business a breeze."
We responded:
"Thank you, Emmilyne! I'm happy to hear that Julie has been so helpful in making things easy for you. We appreciate your feedback and are here to assist with any further needs you may have!"
Profile photo of John Harter

John Harter

May 16, 2025

5  out of  5
rating by John Harter
"We are buying a house in Springfield area and needing to get a new agent( have been State Farm customers for 40+ years!) to set up homeowners insurance. We worked with Johanna in Dustin's office and she was great. Very responsive to questions and sent over the required documents to the mortgage company in a timely manner. Hopefully we never have a claim but if we do, I hope it is just as easy!"
We responded:
"Thank you, John, for sharing your experience! I'm glad to hear that Johanna was able to assist you effectively with your insurance needs. Her responsiveness and timely handling of documents are truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Jennifer Taylor

Jennifer Taylor

May 15, 2025

5  out of  5
rating by Jennifer Taylor
"Julie at Dustin Kirkman State Farm was very helpful and informative when it came to explaining my policy and the best way to save money."
We responded:
"Thank you, Jennifer, for sharing your feedback about your experience. We're pleased Julie could assist with your policy. We appreciate you choosing us for your insurance needs. Please contact us if you have any additional questions."
Profile photo of Matthew Hardesty

Matthew Hardesty

May 15, 2025

5  out of  5
rating by Matthew Hardesty
"The agency help me with everything I needed"
We responded:
"Thank you, Matthew, for your feedback! We appreciate the opportunity to assist you. Please contact us if you have any additional questions."
Profile photo of Darlene

Darlene

May 14, 2025

5  out of  5
rating by Darlene
"Julie was very helpful finding me the information I had requested. Great job Julie!!!! Keep up the good work! 🎉"
We responded:
"Thank you, Darlene, for sharing your experience! I'm glad to hear that Julie was able to assist you with the information you needed. Her dedication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Brady Stevens

Brady Stevens

May 13, 2025

5  out of  5
rating by Brady Stevens
"Mason, was the best to deal with. He found cheaper rates than anyone else and has saved my family so much money. We recommend them 100%!"
We responded:
"Thank you, Brady, for your fantastic feedback! I'm delighted to hear that Mason was able to assist you in finding more affordable rates and help your family save money. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Buddy Dockum

Buddy Dockum

May 12, 2025

5  out of  5
rating by Buddy Dockum
"Give Mason a call! He was very helpful and saved me money on auto insurance."
We responded:
"I'm glad to hear Mason was able to assist you and help save on your insurance, Buddy! We appreciate your recommendation and are here for any future needs or questions you might have. Thank you for choosing us!"
Profile photo of Nathaniel Knopes

Nathaniel Knopes

May 9, 2025

5  out of  5
rating by Nathaniel Knopes
"The team at Dustin Kirkman State Farm was great help. Easy to work with, knowledgeable and supportive."
We responded:
"Thank you, Nathaniel, for your wonderful feedback! I'm glad to know that our team was easy to work with and provided the support you needed. If you have any questions or need further assistance, feel free to reach out. We're here to help!"