State Farm® Insurance Agent Dustin Kirkman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seth Walker
July 12, 2024
5
out of
5
rating by Seth Walker
"I use Dustin Kirman agency for all of my insurance(homeowner, farm, vehicles, atv, business) for several years and have had nothing but positive experiences. Laney is always extremely helpful and super nice to do business with. She goes above and beyond to help with anything I’ve ever needed."
We responded:
"Thank you, Seth, for sharing your positive experiences with our agency! Laney is thrilled to have been able to assist you with all your insurance needs and is grateful for your kind words. We are happy to go above and beyond for our valued customers like you! If you ever need anything in the future, please don't hesitate to reach out. Dustin Kirkman - State Farm Insurance Agent, Ozark, MO"
Kate P
June 29, 2024
5
out of
5
rating by Kate P
"Always friendly and helpful here and ready to answer questions or help us make any necessary changes on the spot! Thanks team!"
We responded:
"Kate, we're thrilled to hear you found our team always friendly and helpful, ready to assist with any questions or changes on the spot! Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to serving you for all your insurance needs in the future! - Dustin Kirkman - State Farm Insurance Agent, Ozark, MO"
Thee Marky Mark
May 23, 2024
5
out of
5
rating by Thee Marky Mark
"AMAZING, TOP TIER, LEGENDARY! Just a few words to describe the service and communication from them. Highly recommend to get a quote from them. They saved us soooo much money! Thank you again JULIE and DUSTIN!! From THE WALTERS’"
We responded:
"Thank you for your enthusiastic review! We are thrilled to have saved you so much money and provided top-tier service. Julie and our team are grateful for your kind words and recommendation. Please feel free to reach out for any future insurance needs. - Dustin Kirkman - State Farm Insurance Agent, Ozark, MO"
Annie Barnett-Mitchell
March 14, 2024
5
out of
5
rating by Annie Barnett-Mitchell
"Customer friendly, very helpful!"
We responded:
"Annie, We appreciate the 5 stars! - Dustin"
Matt Fairbairn
January 18, 2024
5
out of
5
rating by Matt Fairbairn
"Dustin, Laney, and the entire team have gone above and beyond for my family. They’ve helped us through a difficult claim and have been able to provide us with customized solutions for our needs time and again."
We responded:
"Thank you, Matt, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have."
Jerry Cronin
January 12, 2024
5
out of
5
rating by Jerry Cronin
"Johanna was very polite and knowledgeable about home and auto policies."
We responded:
"Jerry, thank you! We love seeing reviews like this. Johanna always puts our customers first and we are glad they were able to assist you with your home and auto insurance needs. Feel free to contact us anytime."
Alyssa McCollum
December 18, 2023
5
out of
5
rating by Alyssa McCollum
"Johanna has been so helpful to us, she has made our experience so easy! Dustin and his team are extremely helpful and kind, and they never hesitate to answer any questions. Thank you!!"
We responded:
"We are overjoyed by reviews like this, Alyssa! Johanna always puts our customers first and we are glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Sara Bowles
December 14, 2023
1
out of
5
rating by Sara Bowles
"Very frustrating, not getting a response or explanation I asked for repeatedly. I'm moving on to another agent hopefully one more responsive and will answer my question in a timely manner. I was charged for 17 months for rental insurance *AFTER* I bought house and setup home insurance. I got $17.65 credit after over paying $187 for those 17 months. It may not seem like much over a period of 17 months but still, that is $187 that got wasted. **Edit 12/14/23** Office still refused to admit any fault at all. They put in a request 10/3/23 for my refund, I got a partical on 10/13/23 then no clarifaction on the rest of it. Sent my emails to new agent and got confirmation that my refund is in the works 24 hours later. Spoke with an underwriter and it takes average of 2 weeks for something like this not 2 months. Lesson learned, check your polices more often and double check their work."
We responded:
"Sara, I want to thank you for your comments. We took some time before making a response in order to do our homework on your accusations as we take those very seriously. Looking at that the emails we responded in 11 minutes, 26 minutes and the next business day to your email at 4:42pm. I truly hate that you feel that is not “timely”. I would truly love to address your other comments further, and the information that has already been provided to you but I think we will just wish you the best, and let the rest of our reviews speak for us!"
Cathy Lilley
October 11, 2023
5
out of
5
rating by Cathy Lilley
"With one simple phone call to the office, Julie quickly provided me with quotes for both a home and auto policy with very substantial savings on both premiums. I'm looking forward to working with her. She's very efficient, knowledgeable and helpful."
We responded:
"Reviews like this overjoy us, Cathy! Julie is a wonderful member of our team, and we’re glad she was able to assist you with your auto and home insurance policies. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Marcus Sherman
September 19, 2023
5
out of
5
rating by Marcus Sherman
"Dustin's State Farm office is a rarity when it comes to the insurance world! No one wants to even think about it until catastrophe happens, but this office makes dealing with those issues as easy and smooth as you possibly can. Laney, Julie & Johanna are always fast at responding and clear when answering any questions. There is no peer pressure to buy higher coverage than you need and they give the feeling that they truly CARE about you protecting yourself! To top it off it is one of the most competitive Auto/Home prices out there. If you are looking for a branch that you can feel comfortable with, without worrying about overpaying & one that will field any questions you have, give Dustin Kirkman's branch a call and finally take a sigh of relief."
We responded:
"Marcus, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Michele Ross
September 13, 2023
5
out of
5
rating by Michele Ross
"Very friendly made me feel like family like Dustin's office always does and I will tell every1 to shop with Dustin's office 🏬"
We responded:
"Thank you for the five-stars, Mirakle! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
denise Robinett
September 4, 2023
5
out of
5
rating by denise Robinett
"I’ve had State Farm for my house and auto over 20 years. They have always been helpful, courteous, prompt, and I would highly recommend them. When asked for an insurance referral, I always recommend SF."
We responded:
"We love seeing reviews like this, Denise! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Brenda Fritchie
September 1, 2023
5
out of
5
rating by Brenda Fritchie
"Everyone in this office has been so helpful and kind and funny and I enjoy going in each time. They are knowledgeable and have fixed all my problems immediately. Thank you guys so much"
We responded:
"Thank you, Brenda, for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
Terri Freihofer
August 19, 2023
5
out of
5
rating by Terri Freihofer
"Julie was amazing to work with; she was so helpful and signed me up with the insurance I needed when I needed it most! They really are good neighbors!"
We responded:
"Thank you for the wonderful review, Terri! Julie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
John Zaliskiewicz
June 28, 2023
5
out of
5
rating by John Zaliskiewicz
"Julia has always been professional. She has answered any questions I have had."
We responded:
"John, thank you for sharing your experience with Julie! We greatly appreciate you letting us be your good neighbor."
Amy Cavazos
March 29, 2023
5
out of
5
rating by Amy Cavazos
"My agent is actually Jordan Heinz in Nixa but I was getting my tags renewed and didn't have my ID cards. I stopped in and they were able to contact Jordan's office and get my ID cards emailed over. Even though they're not my agency everybody was super friendly and very helpful! Thank you so much! You made my crazy day less hectic!"
We responded:
"Amy, you are very welcome! We are glad that we could help you. Thanks for stopping by! "
Barrett C.
March 21, 2023
5
out of
5
rating by Barrett C.
"They are quick to return my calls and always been helpful love the the service."
We responded:
"Thank you for the five-stars, Barrett! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Judy
March 6, 2023
5
out of
5
rating by Judy
"I have been going here since 1985 and they have always been very helpful in everyway. Even when it went from one owner to other. Julie and the crew are always friendly and willing to help out in anyway they can."
We responded:
"Judy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tammy cares a lot about our customers."
Michele “Renee” Hale
December 15, 2022
5
out of
5
rating by Michele “Renee” Hale
"I am very pleased with the service I have received from State Farm. They make me feel like, I am a valuable customer."
We responded:
"Renee, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Kristen Kirkland
December 1, 2022
5
out of
5
rating by Kristen Kirkland
"Great value, great service!"
We responded:
"Kristen, thank you! We appreciate your trust in us to take care of your insurance policies."
Mercedes Hutsell
July 6, 2022
5
out of
5
rating by Mercedes Hutsell
"Helped with everything I needed insured in a timely manner. Thank you"
We responded:
"Mercedes, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Jack Powderly
June 17, 2022
5
out of
5
rating by Jack Powderly
"My wife and I have insurance for both of your businesses through this agency. They made it easy to get a quote and offered a lower price than the competition. Dustin and the others in the office are easy accessible and friendly. Have them take care of insurance so you can take care of your business."
We responded:
"Thank you, Jack, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
clay Erwin
December 18, 2021
5
out of
5
rating by clay Erwin
"They are all ways nice and take of me."
We responded:
"Clay, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Anne
October 12, 2021
5
out of
5
rating by Anne
"Excellent service and very nice."
We responded:
"Thank you for the review, Anne. Please let us know how we can make your experience a 5-star one!"
Sara Gimlin
October 4, 2021
5
out of
5
rating by Sara Gimlin
"I recently had to file 2 claims on different vehicles within weeks of each other and state farm took care of everything. I was so stressed out, but they took the stress away. Filed my claim, had my rental set up and ready and everything was handled via text and email so I could still work and not miss phone calls. They are so good at getting right back to me and they really do feel like calling a friend. Thank you Dustin Kirkman and Laney Doubek for taking care of us! State Farm family for life!"
We responded:
"Sara, we are so happy to take the stress out of filing a claim.... or two! If you need anything else along the way don’t to hesitate to let my team at the office assist you. All the best, Dustin"