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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 6, 2023

5  out of  5 rating by Judy
"I have been going here since 1985 and they have always been very helpful in everyway. Even when it went from one owner to other. Julie and the crew are always friendly and willing to help out in anyway they can."

Michele “Renee” Hale

December 15, 2022

5  out of  5 rating by Michele “Renee” Hale
"I am very pleased with the service I have received from State Farm. They make me feel like, I am a valuable customer."

Kristen Kirkland

December 1, 2022

5  out of  5 rating by Kristen Kirkland
"Great value, great service!"

Mercedes Hutsell

July 6, 2022

5  out of  5 rating by Mercedes Hutsell
"Helped with everything I needed insured in a timely manner. Thank you"

Jack Powderly

June 17, 2022

5  out of  5 rating by Jack Powderly
"My wife and I have insurance for both of your businesses through this agency. They made it easy to get a quote and offered a lower price than the competition. Dustin and the others in the office are easy accessible and friendly. Have them take care of insurance so you can take care of your business."

clay Erwin

December 18, 2021

5  out of  5 rating by clay Erwin
"They are all ways nice and take of me."


October 12, 2021

5  out of  5 rating by Anne
"Excellent service and very nice."

Sara Gimlin

October 4, 2021

5  out of  5 rating by Sara Gimlin
"I recently had to file 2 claims on different vehicles within weeks of each other and state farm took care of everything. I was so stressed out, but they took the stress away. Filed my claim, had my rental set up and ready and everything was handled via text and email so I could still work and not miss phone calls. They are so good at getting right back to me and they really do feel like calling a friend. Thank you Dustin Kirkman and Laney Doubek for taking care of us! State Farm family for life!"

Tamara Simpson

September 21, 2021

5  out of  5 rating by Tamara Simpson
"Best insurance agent I have had! Always prompt with anything I need and exceptional service! Highly recommend!"

Barry Knudsen

June 27, 2021

5  out of  5 rating by Barry Knudsen
"The agents at Dustin Kirkman’s office have always dealt squarely and fairly with me, have been professional to work with and have overall provided excellent service."

Chelsea Dockweiler

April 20, 2021

5  out of  5 rating by Chelsea Dockweiler
"We love StateFarm, you’ll pay more for their services but that’s because you get more. I spent 30 minutes on the phone with HD one afternoon just clearing up questions and he had nothing but good answers and was so patient with all my questions. We’ve had the same experience with everyone else we’ve interacted with in the office too."

Emily Nunan

April 15, 2021

5  out of  5 rating by Emily Nunan
"I have had several policies through this office and they have always been very prompt with responses, and their customer service is impeccable. They are very proactive and attentive to their customers' needs and go above and beyond the call of duty to get you what you need."

Bobbie McHaffie

April 12, 2021

4  out of  5 rating by Bobbie McHaffie
"Pretty different from the ones in Springfield and that you're used to probably going back"

Jessica Steinert

April 3, 2021

5  out of  5 rating by Jessica Steinert
"I've been with them for a few years now and they always have the best service at this office!"

Rachel Turner

January 19, 2021

5  out of  5 rating by Rachel Turner
"Dustin was very helpful in getting me set up with my auto insurance. He listed several insurance options for me to choose from and explained them well so that I could make the best decision for me. Also, he was quick to respond to any questions I had. I feel like a got a great deal with my policy and couldn't be more pleased with the help I received! I highly recommend Dustin Kirkman for your insurance needs."

Susi Meredith

January 15, 2021

5  out of  5 rating by Susi Meredith
"The staff are always very helpful and answer my questions in great detail and give me excellent guidance. I've had my State Farm Ins at this office for 21 yrs now. Very pleased and have referred many friends to this office. :-)"

Mack Dudley

December 13, 2020

5  out of  5 rating by Mack Dudley
"I was in and out no hassles. This will be my insurance agent as long as I'm in Christian county"

jason criswell

November 16, 2020

5  out of  5 rating by jason criswell
"Great people great rates"

Michelle Fritz

September 17, 2020

4  out of  5 rating by Michelle Fritz
"Very friendly staff. Easy to work with."

Blair Mitchell

June 16, 2020

5  out of  5 rating by Blair Mitchell
"Amazing people to work with. Very helpful. Respond quickly."

Roy Shoemake

April 28, 2020

5  out of  5 rating by Roy Shoemake
"I would recommend Dustin and State Farm. Very professional, nice and ensured we had the right coverage. The price for the coverage was good."

allen ross

March 11, 2020

5  out of  5 rating by allen ross
"Great people very friendly and patience. Awesome to work with and very informative and compassionate staff at state farm Ozark Missouri they truly care about the service that they provide for the community"

Michael Shea

July 31, 2019

5  out of  5 rating by Michael Shea
"Dustin and team continuously provide outstanding customer service. Whether I give the office a call or drop in, I know I will be treated with respect. It’s a breath of fresh air to know my best interest is in mind and that I’m not just part of a bottom line. I would recommend Dustin and team to anyone"

Eli Sledge

July 30, 2019

5  out of  5 rating by Eli Sledge
"Dustin and HD both listened to my needs. We came up with ideas on how to reach my finance goals and developed strategies for the best/worse case scenarios. They care about the person not the sale. Thanks guys."

Sarah Collins

July 23, 2019

5  out of  5 rating by Sarah Collins
"Great rates and excellent customer service! Dustin goes out of his way to make to make sure his customers are very well taken care of. He is very personable and that is definitely something you don’t see in business anymore. We love this office, agent, and insurance company!"